Aviagroup Ltd.

Aviaserve Ltd is a ground handling and aviation services provider based at Malta International Airport in Luqa, Malta. A company fully licensed to provide a wide range of ground handling services at the airport and is regarded as the primary independent ground handling agent in the country. Aviaserve specialises in airport ground handling services for passenger, ramp and cargo operations, serving many international airlines. Aviaserve has established itself with international industry standards combined with local expertise, emphasising safety, reliability and professional service delivery.

Job Purpose: The Ramp Team Leader is responsible for overseeing ramp operations to ensure the safe, efficient, and timely handling of aircraft on the ground. This role includes supervising ramp agents, coordinating ground services, and ensuring compliance with company procedures, safety standards, and regulatory requirements.
Key Responsibilities:
1.Supervise and coordinate all ramp activities, including aircraft loading/unloading, baggage handling, and positioning of ground service equipment.
2.Ensure all tasks are performed safely and in accordance with company policies, aviation regulations, and airport authority standards.
3.Act as the main point of contact for ramp operations during assigned shifts.
4.Monitor performance and provide guidance to ramp agents to ensure operational efficiency and safety.
5.Liaise with internal departments (e.g., Load Control, Operations, Dispatch) and external stakeholders (e.g., airlines, handling agents) for smooth turnaround processes.
6.Complete pre- and post-flight checks and ensure accurate documentation is maintained.
7.Conduct on-the-job training and coaching for ramp personnel as needed.
8.Respond to irregular operations (IROPs), including delays or emergencies, ensuring effective communication and coordination.
9.Participate in safety audits, risk assessments, and incident reporting.
<h4 style="margin-top: 24px;" class="heading requirements">Requirements</h4><ul class="jobDescList requirements"><li>Flexibility to work on a roster basis, including weekends and public holidays.</li><li>Strong proficiency in both written and spoken English and Maltese.</li><li>Willingness to work outdoors in varying weather conditions.</li></ul><h4 style="margin-top: 24px;" class="heading education">Education and Experience</h4><ul class="jobDescList education"><li>A valid driving licence (Maltese, EU, or UAE) is considered an asset.</li></ul>

Job Purpose: The Ramp Team Leader is responsible for overseeing ramp operations to ensure the safe, efficient, and timely handling of aircraft on the ground. This role includes supervising ramp...

Ramp Team Leader

Job Purpose: The PWD Agent shall ensure dedicated assistance to passengers with reduced mobility and persons with disabilities, delivering a safe, dignified, and seamless airport experience from arrival to departure (or vice versa), in full compliance with airline, airport, and applicable legal accessibility standards.
Key Responsibilities:
1.Assist passengers with reduced mobility and disabilities throughout check-in, security, boarding, arrival, and baggage claim processes, in accordance with the required Service Level Agreement.
2.Provide wheelchair and manual assistance, ensuring safety, comfort, and dignity at all times.
3.Escort passengers between terminal areas and aircraft gates.
4.Coordinate with check-in staff, security personnel, boarding gate agents, and other relevant departments to ensure timely support and effective communication.
5.Operate special equipment (e.g., wheelchairs) safely and in compliance with procedures.
6.Maintain accurate records of services provided, including escort times and assistance details.
7.Respond to passengers’ individual needs with professionalism, sensitivity, and respect.
8.Adhere strictly to safety, confidentiality, and customer service protocols.
9.Report any irregularities, incidents, or delays promptly to the PWD Supervisor.
<h4 style="margin-top: 24px;" class="heading requirements">Requirements</h4><ul class="jobDescList requirements"><li>Reliability, punctuality, and respect toward all passengers and colleagues.</li><li>Ability to work effectively within a team and independently with minimal supervision.</li><li>Demonstrated empathy, patience, and professionalism at all times.</li><li>Good physical fitness and stamina to accommodate extended walking distances and to assist or support passengers as required.</li><li>Ability to remain calm and composed in challenging or time-sensitive situations.</li></ul><h4 style="margin-top: 24px;" class="heading education">Education and Experience</h4><ul class="jobDescList education"><li>Proficiency in English; knowledge of additional European languages is considered an asset.</li></ul>

Job Purpose: The PWD Agent shall ensure dedicated assistance to passengers with reduced mobility and persons with disabilities, delivering a safe, dignified, and seamless airport experience from...

PWD Agent

Job Purpose: The Ramp Loader is responsible for the safe, efficient, and timely handling of passenger baggage and cargo within the airport premises. Key duties include the loading and unloading of luggage from aircraft, ensuring all items are properly tagged, and delivering them accurately to their designated locations. This position requires physical stamina, strict adherence to safety protocols, and the ability to perform effectively under time constraints in a fast-paced, dynamic airport environment. As a Ramp Loader, you will play a vital role in supporting ground operations and contributing to the smooth turnaround of aircraft.

Key Responsibilities:
1. Operate various airfield vehicles and equipment, including ramp tractors, power carts, conveyors, passenger stairs, and ground power units.
2. Support the Team Leader in preparing necessary equipment for each flight.
3. Ensure correct and timely delivery of baggage and cargo to designated locations.

Qualifications and Experience:
1. A valid Maltese work permit.
2. A valid driving licence (Maltese, EU, or UAE) is considered an asset.
3. Strong proficiency in both written and spoken English and Maltese.
4. Flexibility to work on a roster basis, including weekends and public holidays.
5. Willingness to work outdoors in varying weather conditions.

<h4 style="margin-top: 24px;" class="heading requirements">Requirements</h4><ul class="jobDescList requirements"><li>Ability to work effectively under pressure.</li><li>Strong coordination and organizational skills.</li><li>Capable of managing multiple flights simultaneously.</li><li>Strong proficiency in both written and spoken English and Maltese.</li><li>Flexibility to work on a roster basis, including weekends and public holidays.</li><li>Willingness to work outdoors in varying weather conditions.</li></ul><h4 style="margin-top: 24px;" class="heading education">Education and Experience</h4><ul class="jobDescList education"><li>A valid driving licence (Maltese, EU, or UAE) is considered an asset.</li></ul>

Job Purpose: The Ramp Loader is responsible for the safe, efficient, and timely handling of passenger baggage and cargo within the airport premises. Key duties include the loading and unloading of...

Job Opportunities

Ramp Team Leader

PWD Agent

Ramp Loader